Support - Decision Timer

We're here to help! If you have questions, need assistance, or want to provide feedback about Decision Timer, please reach out to us.

Contact Us

Email: support@louisereid.dev

Response Time: We typically respond within 24-48 hours.

Frequently Asked Questions

How do I restore my premium purchase?

Go to Settings in the app and tap "Restore Purchase". This will restore your premium features if you've previously purchased them on another device or after reinstalling the app.

Where is my data stored?

All your decision data is stored locally on your device. We don't collect or store your data on our servers. Your data stays private and secure on your device.

Can I use the app in multiple languages?

Yes! Decision Timer supports 7 languages: English, Spanish, French, German, Italian, Dutch, and Portuguese. You can change the language in Settings.

What happens if I delete the app?

If you delete the app, all your local data (decisions, timers, etc.) will be removed from your device. However, if you've purchased premium, you can restore it on a new device using "Restore Purchase".

How do I request a refund?

Refunds are handled by the App Store (iOS) or Google Play Store (Android) according to their refund policies. Please contact Apple Support or Google Play Support for refund requests.

Report a Bug

If you encounter a bug or issue with the app, please email us at support@louisereid.dev with:

Description of the issue
Steps to reproduce (if applicable)
Your device model and OS version
App version (found in Settings)

Feature Requests

We'd love to hear your ideas for improving Decision Timer! Send us an email at hello@louisereid.dev with your suggestions.